We are hiring - Client Account Manager - Relocation, Visa & Corporate Services

We are hiring – Client Account Manager

28 January 2018

The Company:

Executive Expatriate Relocations (EER) is an Irish owned company and was founded in Dubai in 2005, identifying a need for a personalised and professional relocation company that not only delivers a service, but creates a bespoke offering for each individual client, and delivers it professionally, timeously and with integrity. EER currently offers a comprehensive range of relocation services across the U.A.E.

Due to our expansion we are currently recruiting for an additional ‘Key Account Supervisor’ to work with our new global accounts.

The position of ‘Client Account Manager’ involves working directly with EER’s clients. You will be responsible for managing a number of key client accounts.

The main relocation services EER provides are orientation tours, home searches, school searches, administration, employee and family visas. You will be responsible for communicating with the client HR function, the relocating assignees and EER’s relocation consultants. You will liaise and manage the whole process from start to finish. EER’s relocation consultants will take the assignees out on the orientation tours, home searches and school searches.

Main Responsibilities:

Managing your client account/accounts on a daily basis
Liaising with the relocating assignees and the EER relocation consultants
Researching schooling to match the assignees requirements
Dealing & negotiating with agents/landlords in regard to new tenancy contracts/renewals
Dealing with UAE authorities including immigration, Dubai Municipality, Utility Companies, on behalf of relocating assignees and their HR teams

Required Skills:

Strong Customer service focus with excellent attention to detail
Excellent oral and written communication skills at a corporate level
Excellent time management skills with ability to multi-task essential
Good intuition and understanding of people’s requirements
Proactive with a positive can do attitude
Confidentiality, tact and discretion when dealing with people
A team player and also ability to work on own initiative
Lived in the Dubai for a minimum of 2 years (mandatory)
UAE Driving License and availability of a car

Training:

EER will provide the necessary information and procedures for the outlined duties
A shadowing process of 2 weeks with a current client account manager

Please send your expressions of interest and CVs to evangeline@eerme.com.