Due to our expansion we are currently recruiting for an additional ‘Key Account Supervisor’ to work with our new global accounts.
The position of ‘Key Account Supervisor’ involves working directly with EER’s clients. You will be responsible for managing a number of key client accounts.
The main relocation services EER provides are orientation tours, home searches, school searches, administration, employee and family visas. You will be responsible for communicating with the client HR function, the relocating assignees and EER’s relocation consultants. You will liaise and manage the whole process from start to finish. EER’s relocation consultants will take the assignees out on the orientation tours, home searches and school searches.
Main Responsibilities:
- Managing your client account/accounts on a daily basis
- Liaising with the relocating assignees and the EER relocation consultants
- Researching schooling to match the assignees requirements
- Dealing & negotiating with agents/landlords in regard to new tenancy contracts/renewals
- Dealing with UAE authorities including immigration, Dubai Municipality, Utility Companies, on behalf of relocating assignees and their HR teamsRequired Skills:
- Strong Customer service focus with excellent attention to detail
- Excellent oral and written communication skills at a corporate level
- Excellent time management skills with ability to multi-task essential
- Good intuition and understanding of people’s requirements
- Proactive with a positive can do attitude
- Confidentiality, tact and discretion when dealing with people
- A team player and also ability to work on own initiative
- Lived in the Dubai for a minimum of 2 years (mandatory)
- UAE Driving License and availability of a car
EER will provide the necessary information and procedures for the outlined duties
A shadowing process of 2 weeks with a current key account supervisor
To apply please email your CV and covering letter to evangeline@eerme.com
