What is the difference between Standard and Premium Departure Support?

Standard covers the essential coordination of your departure — household goods, utility closures, property handover and administrative requirements. Premium adds a dedicated senior Departure Manager who acts as your single point of contact, proactively coordinating all providers and services on your behalf, with post-departure oversight included.

How much notice do you need to organise a departure?

We recommend engaging our team as early as possible — ideally four to six weeks before your intended departure date. However, we understand that circumstances can change quickly and are experienced in managing departures at short notice where required.

Can EER act on my behalf after I have left the country?

Yes. Through Power of Attorney arrangements where required, our team can continue to manage outstanding local matters, liaise with service providers and forward documentation after you have departed.

What does the Vacant Property Check include?

Our team carries out weekly visits to confirm the property is secure and free from obvious issues. We retain keys, serve as the main local point of contact and ensure any concerns are promptly identified and addressed.

Is this service available across all countries you operate in?

Emergency Departure Services are available across our regions. Specific service components may vary depending on local regulations and requirements — our team will advise on what applies in your country.

What does the Settling-In Service cover?

Our Settling-In Service covers the essential administrative tasks required on arrival, including utilities setup, personal bank account opening, driving licence assistance, lease management and rental payment guidance. Each element is coordinated to ensure a smooth and efficient transition into your new home.

Do I need to be present for utilities and bank account setup?

Some processes — including bank account opening — require in-person attendance to meet local identification and verification requirements. We coordinate appointments and prepare documentation in advance to minimise time and avoid unnecessary delays.

Can you assist with converting a foreign driving licence?

Yes — eligibility for licence conversion varies depending on your country of origin and the emirate or country of residence. We advise on applicable requirements, coordinate documentation and manage the process in line with local regulations.

How are rental payments typically structured in the Middle East?

Rental payment structures vary by country and landlord preference. In many markets, payments are made via post-dated cheques or wire transfer, covering quarterly or annual periods. We guide assignees through local payment requirements to ensure obligations are met accurately and on time.

Home | Insights | Ramadan for foreigners – as explained in the UAE

Ramadan for foreigners – as explained in the UAE

June 17, 2016

Ramadan is well underway, one of the most important periods on the Islamic calendar.

In the United Arab Emirates, where the native population is heavily outnumbered by foreigners, efforts are underway to explain to expats the holy month and other aspects of local life.

“We have large millions of non-Emiratis living in the UAE. We have a very unique situation. It is very cosmopolitan. These people need to know about the culture of the UAE,” said Abdullah bin Eisa Al Serkal, Director of the Sheikh Mohammed bin Rashid Centre for Cultural Understanding.

The daily fast from sunrise to sunset often ends with a large evening meal – Iftar.

Guests are invited to the Sheikh Mohamed Cultural Centre to enjoy it and find out more.

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Ramadan for foreigners – as explained in the UAE

June 17, 2016

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