What is the difference between Standard and Premium Departure Support?

Standard covers the essential coordination of your departure — household goods, utility closures, property handover and administrative requirements. Premium adds a dedicated senior Departure Manager who acts as your single point of contact, proactively coordinating all providers and services on your behalf, with post-departure oversight included.

How much notice do you need to organise a departure?

We recommend engaging our team as early as possible — ideally four to six weeks before your intended departure date. However, we understand that circumstances can change quickly and are experienced in managing departures at short notice where required.

Can EER act on my behalf after I have left the country?

Yes. Through Power of Attorney arrangements where required, our team can continue to manage outstanding local matters, liaise with service providers and forward documentation after you have departed.

What does the Vacant Property Check include?

Our team carries out weekly visits to confirm the property is secure and free from obvious issues. We retain keys, serve as the main local point of contact and ensure any concerns are promptly identified and addressed.

Is this service available across all countries you operate in?

Emergency Departure Services are available across our regions. Specific service components may vary depending on local regulations and requirements — our team will advise on what applies in your country.

What does the Settling-In Service cover?

Our Settling-In Service covers the essential administrative tasks required on arrival, including utilities setup, personal bank account opening, driving licence assistance, lease management and rental payment guidance. Each element is coordinated to ensure a smooth and efficient transition into your new home.

Do I need to be present for utilities and bank account setup?

Some processes — including bank account opening — require in-person attendance to meet local identification and verification requirements. We coordinate appointments and prepare documentation in advance to minimise time and avoid unnecessary delays.

Can you assist with converting a foreign driving licence?

Yes — eligibility for licence conversion varies depending on your country of origin and the emirate or country of residence. We advise on applicable requirements, coordinate documentation and manage the process in line with local regulations.

How are rental payments typically structured in the Middle East?

Rental payment structures vary by country and landlord preference. In many markets, payments are made via post-dated cheques or wire transfer, covering quarterly or annual periods. We guide assignees through local payment requirements to ensure obligations are met accurately and on time.

Home | Insights | Ras Al Khaimah launches new tourism brand identity

Ras Al Khaimah launches new tourism brand identity

April 1, 2016

Ras Al Khaimah Tourism Development Authority has revealed its new brand identity, which aims to reposition the destination to overseas visitors.
Tourism chiefs said the rebrand focuses on the emirate’s natural assets, luxurious indulgence, range of activities for different types of travellers, history and culture, and authentic Arabian heritage offering.
With the aim to attract one million vistors by the end of 2018, the emirate plans to further diversify its hotel portfolio, expand its routes, restore historical sites and enhance its digital platforms, a statement said.
The new Ras Al Khaimah emblem is a representation of the emirate’s most iconic landmark – the Watch Tower, it added.